Resume

Summary

A wordsmith in lexicography, editing, fact-checking, writing, communications, and research with a talent for project management and a love of language.

See my LinkedIn here.


Skills
  • Lexicography
  • Writing
  • Editing
  • Style Guides
  • Fact-checking
  • Content management
  • Communications
  • Research
  • Tech-savvy

Work History


American Red Cross        March 2022 – Present

Technical Writer/Editor       Remote Role

  • Advanced to lead editor role in the first few months by demonstrating expertise in editorial review using templates, style guides, glossaries, Chicago Manual of Style, etc.
  • Projects completed accurately and within deadline
  • Editing, proofreading, and formatting on Microsoft Word and PowerPoint
  • Keeping metadata current in the document management system
  • Collaboration with partnering organizations to design documentation on how they are meeting applicable regulations and requirements
  • Research for writing projects, gathering information on FDA/CFR medical device quality requirements and associated regulatory guidances

Unified Compliance        May 2020 – March 2022

Lexicographer, Data Governance Analyst, and Technical Writer        Remote Role

  • Development of definition standardization for organizational glossaries and dictionaries
  • High-volume creation of quality definitions and linguistic relationships
  • Data synthesis from hundreds of authority documents and associated terminology to determine what requirements each contained
  • Accepted a leadership role for projects and meetings with international clients
  • Developed communication methods to keep projects and workflows on track within teams over Monday, Jira, and Slack
  • Analysis of data for governance, risk and compliance documentation in finance, cybersecurity, environment, privacy, security, humans resources, health information systems, and more

Experience        June 2019 – May 2020

Copywriter and Copyeditor        Seattle, WA

  • Short-form and long-form writer and editor, creating 1-4 new educational travel programs a week
  • Website content writer for Experience America and Groupstr, crafting copy for education, travel, and technology
  • Curated emails for entrepreneurs in marketing and outreach to build B2B and B2B relationships
  • Brand voice development using audience and competitor research

Virtuoso Travel        December 2018 – June 2019

Freelance Fact-Checker        Seattle, WA

  • Fact checker for 10+ projects across a variety of content from catalogs, glossaries, etc.
  • Communication by phone and email to obtain first-person accounts
  • Researched topics in international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, and book reviews fact-checking for catalogs, articles, glossaries, interviews, advertorials, and more

Virtuoso Travel        July 2018 – February 2019

Copywriter and Content Manager        Seattle, WA

  • Writer, editor, proofreader, and content manager for two luxury travel directories; the Best of the Best, a 706-page directory, and Destinations & Experiences
  • Accurately input thousands of content entries and images into Kentico and FileMaker Pro for both directories
  • Aligned content with Chicago manual, in-house style guides, and Merriam-Webster

Purdie Rogers        November 2017 – April 2018

Customer Experience Writer        Seattle, WA

  • Interacted with hundreds of customers on Facebook, Twitter, Salesforce, and online community forums
  • Gathered information from customers and developed new methods that improved B2C relationships

Sugar Plum: The Sugaring Experts        September 2016 – September 2017

Marketing and Communications Manager        Seattle, WA

  • Writer and editor of the organization’s first employee manual and training guide
  • Website content writer and designer for FAQs, staff profiles, and blog articles
  • Managed social media, brand consistency across platforms, and put together the monthly e-newsletter
  • Designed digital media for print and digital advertising, events, and web content using Adobe Suite
  • Trained new employees in their roles and responsibilities, applying empowerment and mentorship techniques

Sugar Plum: The Sugaring Experts        May 2016 – September 2016

Receptionist and Office Administrator        Seattle, WA

  • Customer relationship management, personalized interaction by phone, email, and in person
  • Scheduled customers for appointments with MindBody business management software

Privateer Lynx Educational Foundation        September 2014 – December 2014

Deckhand        East Coast

  • Guided guests on deck tours during day sails and assisted passenger needs during transits
  • Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter

Trackers Earth – East Bay        June 2014 – August 2014

Lead Instructor        Berkeley, CA

  • Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
  • Storytelling and curriculum creation for archery, zombie camp, and wilderness survival skills

Grays Harbor Historical Seaport        March 2014 – May 2014

Steward and Education Coordinator        West Coast

  • Live aboard educator and tour coordinator for walking tours, sails, and field trips
  • Ensured the safety of guests on board, entertained and educated them in maritime history
  • Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties  

 


Writerly Projects


Fact-Checking: Virtuoso Life, Best of the Best, Symposium Magazine, and more
– Topics: international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, book reviews, etc
– Content types: catalogs, articles, glossaries, general publications, and advertorials

Destinations & Experiences Directory 2019: Copyedited and Content Management with a B2B focus

Best of the Best 2019: Copyedited Virtuoso Travel’s 706-page publication from start to finish

Best of 2018: Copywriting for Virtuoso Travel’s winning hotels, destinations, and experiences

Good Mourning (2018): content writing for a nonprofit art therapy festival for processing grief

Chamberlain (2017-2018): technical writing for smart home technology

Sugar Plum (2016-2017): writing, editing, proofreading, and designing blog articles, social media content, advertorials, speeches, and emails for beauty, skincare, and wellness

Grays Harbor Historical Seaport (2014): travel writing for traditional tall ship adventures

Trackers Earth (2014): storyteller and educator for a children’s wilderness camp

Fresh Fitness & Dance (2013-2014): fitness writing for social media, emails, and blogs

Rose’s Engineering (2008-2010): technical writing and communications for civil engineering


Education


California State University, Sacramento                  
Graduated with a Bachelor of Arts in 2018

Bachelor of Arts in English: Poetry & Drama
Studied: Jane Austen Senior Seminar and the works of Shakespeare
(Graduated in 2018 under former surname: Schumacher)


Biola University                         
Attended: 2006-2008

Studied: Creative Writing, Poetry, Short Stories, and Chaucer