Resume

Highlights

 

Expertise

  • Communications & Client Relationship Management
  • Social Media Coordinator: Facebook, Instagram, & Twitter
  • Content Creation: Websites, Email Newsletters, & Articles
  • Digital Media Design & Copywriting

 

Tech-Savvy

  • Facebook
  • Instagram
  • Twitter
  • MailChimp
  • Squarespace
  • Google Suite
  • Microsoft Office Suite
  • Adobe Creative Suite
  • Mac and PC

 

Professional Experience

 

Purdie Rogers (Contract)            November 2017 – April 2018

Account Manager     Seattle, WA

  • Collaborated with the public relations team and communicated regarding technical questions, policy or procedure with the technical support team for resolutions
  • Account management using Salesforce with Facebook and Twitter

 

Riot of Orange (Multiple Contracts)             October 2017 – January 2018

Social Media Manager for Multiple Automotive Accounts     Seattle, WA

  • Managed content and community engagement on social media with Facebook & Twitter
  • Communicated with automotive clients by email for events, contests, and photo content

 

Sugar Plum: The Sugaring Experts       May 2016 – September 2017

Communications Coordinator     Seattle, WA

  • Created marketing materials for digital and print media, including ads in The Stranger
  • Social Media Management with Facebook, Instagram, Twitter, and community forums
  • Supported client relationships, responding to customer service issues, providing personalized assistance by phone, mail, email, and in person
  • Community engagement with with community events as well as fundraisers
  • Produced print and email newsletters with MailChimp, Google Suite, and Adobe Suite
  • Mentored new employees in administrative skills, scheduling software, and customer service
  • Developed policy and procedure manuals in collaboration with the management team

 

Sir Kensington’s   July 2015 – May 2016

Brand Ambassador        Greater Sacramento Area

  • Independent sales in health food stores, demonstrating products and facilitating purchases
  • Organized cooperative sales relationships with customers and store management
  • Managed schedules and tracked inventory data as well as restocking shelves

 

Trackers Earth – East Bay           June 2nd – August 22nd, 2014

Lead Instructor   Berkeley, CA

  • Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
  • Created curriculum and storytelling for archery, zombie camp, and wilderness survival skills

 

Grays Harbor Historical Seaport Authority           March 2014 – May 2014

Education Coordinator & Steward      West Coast

  • Educator and tour coordinator, living on board for walking tours, sails, and field trips
  • Ensured the safety of guests on board, entertained and educated them in maritime history
  • Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties  
  • Maintained the ship on a daily basis: painting, sanding, cleaning, building, re-organizing

 

Fresh Fitness & Dance    October 2013 – February 2014

Administrative Assistant & Content Manager     Seattle, WA

  • Digital media design, marketing, and communications with Facebook, MailChimp, Wix, Squarespace, and through email
  • Content development and recordkeeping utilizing google docs and sheets
  • Independently supervised the studio, customer service, reception, and sales

 

Chukar Cherries     March 2012 – December 2012

Sales Agent Pike Place Market, Seattle, WA

Manager recommendation: “I have faith that Monica will excel at any role that is client-focused.”

  • Retail sales and customer service for both a local and international client-base
  • Stocked, organized, and maintained general upkeep of the sales booth

 

Rose’s Engineering   December 2008 – January 2010

Executive Assistant & Office Manager Elk Grove, CA

  • Facilitated the company’s values of sustainability and green building
  • Developed client relationships with presentations, project proposals, and reports
  • Researched, organized, and wrote environmental impact reports and other documentation
  • Managed communications, with email, mail, and phone correspondence
  • Administrative support, scheduling, organizing meetings, and tracking priorities
  • Bookkeeping, client billing, expense reporting, payroll, and other financial documentation
  • Assisted the business owner in arranging for air flights, transportation, lodging, and meals