Resume

Summary

A wordsmith in lexicography, writing, editing, and research with a talent for project management and a love of language.


Skills
  • Lexicography
  • Writing
  • Editing
  • Style Guides
  • Fact-checking
  • Content management
  • Communications
  • Research
  • Tech-savvy

Work History


Unified Compliance        May 2020 – Present

Lexicographer, Compliance Analyst, and Technical Writer        Remote Role

  • Development and enforcement of standardization in defining terms
  • High-volume creation of quality definitions and linguistic relationships
  • Synthesis of information from hundreds of authority documents, extracting thousands of mandates, turning noun and verb phrases into taggable terms, and aligning each mandate with the common control that fulfills its requirement
  • Stepped up to take on a leadership role for projects and meetings with international clients
  • Developed communication methods to keep projects and workflows on track within teams over Monday, Jira, and Slack
  • Analysis of data for governance, risk and compliance documentation in finance, cybersecurity, environment, privacy, security, humans resources, health information systems, and more

Experience        June 2019 – May 2020

Copywriter and Copyeditor        Seattle, WA

  • Short-form and long-form writer and editor, creating 1-4 new educational travel programs a week
  • Website content writer for Experience America and Groupstr, crafting copy for education, travel, and technology
  • Curated emails for entrepreneurs in marketing and outreach to build B2B and B2B relationships
  • Brand voice development using audience and competitor research

Virtuoso Travel        December 2018 – June 2019

Freelance Fact-Checker        Seattle, WA

  • Fact checker for 10+ projects across a variety of content from catalogs, glossaries, etc.
  • Communication by phone and email to obtain first-person accounts
  • Researched topics in international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, and book reviews fact-checking for catalogs, articles, glossaries, interviews, advertorials, and more

Virtuoso Travel        July 2018 – February 2019

Copywriter and Content Manager        Seattle, WA

  • Writer, editor, proofreader, and content manager for two luxury travel directories; the Best of the Best, a 706-page directory, and Destinations & Experiences
  • Accurately input thousands of content entries and images into Kentico and FileMaker Pro for both directories
  • Aligned content with Chicago manual, in-house style guides, and Merriam-Webster

Purdie Rogers        November 2017 – April 2018

Customer Experience Writer        Seattle, WA

  • Interacted with hundreds of customers on Facebook, Twitter, Salesforce, and online community forums
  • Gathered information from customers and developed new methods that improved B2C relationships

Sugar Plum: The Sugaring Experts        September 2016 – September 2017

Marketing and Communications Manager        Seattle, WA

  • Writer and editor of the organization’s first employee manual and training guide
  • Website content writer and designer for FAQs, staff profiles, and blog articles
  • Managed social media, brand consistency across platforms, and put together the monthly e-newsletter
  • Designed digital media for print and digital advertising, events, and web content using Adobe Suite
  • Trained new employees in their roles and responsibilities, applying empowerment and mentorship techniques

Sugar Plum: The Sugaring Experts        May 2016 – September 2016

Receptionist and Office Administrator        Seattle, WA

  • Customer relationship management, personalized interaction by phone, email, and in person
  • Scheduled customers for appointments with MindBody business management software

Privateer Lynx Educational Foundation        September 2014 – December 2014

Deckhand        East Coast

  • Guided guests on deck tours during day sails and assisted passenger needs during transits
  • Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter

Trackers Earth – East Bay        June 2014 – August 2014

Lead Instructor        Berkeley, CA

  • Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
  • Storytelling and curriculum creation for archery, zombie camp, and wilderness survival skills

Grays Harbor Historical Seaport        March 2014 – May 2014

Steward and Education Coordinator        West Coast

  • Live aboard educator and tour coordinator for walking tours, sails, and field trips
  • Ensured the safety of guests on board, entertained and educated them in maritime history
  • Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties  

 


Writerly Projects


Fact-Checking: Virtuoso Life, Best of the Best, Symposium Magazine, and more
– Topics: international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, book reviews, etc
– Content types: catalogs, articles, glossaries, general publications, and advertorials

Destinations & Experiences Directory 2019: Copyedited and Content Management with a B2B focus

Best of the Best 2019: Copyedited Virtuoso Travel’s 706-page publication from start to finish

Best of 2018: Copywriting for Virtuoso Travel’s winning hotels, destinations, and experiences

Good Mourning (2018): content writing for a nonprofit art therapy festival for processing grief

Chamberlain (2017-2018): technical writing for smart home technology

Sugar Plum (2016-2017): writing, editing, proofreading, and designing blog articles, social media content, advertorials, speeches, and emails for beauty, skincare, and wellness

Grays Harbor Historical Seaport (2014): travel writing for traditional tall ship adventures

Trackers Earth (2014): storyteller and educator for a children’s wilderness camp

Fresh Fitness & Dance (2013-2014): fitness writing for social media, emails, and blogs

Rose’s Engineering (2008-2010): technical writing and communications for civil engineering


Education


California State University, Sacramento                  
Attended: 2009-2010 and 2018

Bachelor of Arts in English: Poetry & Drama
Studied: Jane Austen Senior Seminar and the works of Shakespeare
(Graduated in 2018 under former surname: Schumacher)


Biola University                         
Attended: 2006-2008

Studied: Creative Writing, Poetry, Short Stories, and Chaucer