Summary
A wordsmith in lexicography, writing, editing, and research with a talent for project management and a love of language.
Skills
- Lexicography
- Writing
- Editing
- Style Guides
- Fact-checking
- Content management
- Communications
- Research
- Tech-savvy
Work History
Unified Compliance May 2020 – Present
Lexicographer, Compliance Analyst, and Technical Writer Remote Role
- Development and enforcement of standardization in defining terms
- High-volume creation of quality definitions and linguistic relationships
- Synthesis of information from hundreds of authority documents, extracting thousands of mandates, turning noun and verb phrases into taggable terms, and aligning each mandate with the common control that fulfills its requirement
- Stepped up to take on a leadership role for projects and meetings with international clients
- Developed communication methods to keep projects and workflows on track within teams over Monday, Jira, and Slack
- Analysis of data for governance, risk and compliance documentation in finance, cybersecurity, environment, privacy, security, humans resources, health information systems, and more
Experience June 2019 – May 2020
Copywriter and Copyeditor Seattle, WA
- Short-form and long-form writer and editor, creating 1-4 new educational travel programs a week
- Website content writer for Experience America and Groupstr, crafting copy for education, travel, and technology
- Curated emails for entrepreneurs in marketing and outreach to build B2B and B2B relationships
- Brand voice development using audience and competitor research
Virtuoso Travel December 2018 – June 2019
Freelance Fact-Checker Seattle, WA
- Fact checker for 10+ projects across a variety of content from catalogs, glossaries, etc.
- Communication by phone and email to obtain first-person accounts
- Researched topics in international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, and book reviews fact-checking for catalogs, articles, glossaries, interviews, advertorials, and more
Virtuoso Travel July 2018 – February 2019
Copywriter and Content Manager Seattle, WA
- Writer, editor, proofreader, and content manager for two luxury travel directories; the Best of the Best, a 706-page directory, and Destinations & Experiences
- Accurately input thousands of content entries and images into Kentico and FileMaker Pro for both directories
- Aligned content with Chicago manual, in-house style guides, and Merriam-Webster
Purdie Rogers November 2017 – April 2018
Customer Experience Writer Seattle, WA
- Interacted with hundreds of customers on Facebook, Twitter, Salesforce, and online community forums
- Gathered information from customers and developed new methods that improved B2C relationships
Sugar Plum: The Sugaring Experts September 2016 – September 2017
Marketing and Communications Manager Seattle, WA
- Writer and editor of the organization’s first employee manual and training guide
- Website content writer and designer for FAQs, staff profiles, and blog articles
- Managed social media, brand consistency across platforms, and put together the monthly e-newsletter
- Designed digital media for print and digital advertising, events, and web content using Adobe Suite
- Trained new employees in their roles and responsibilities, applying empowerment and mentorship techniques
Sugar Plum: The Sugaring Experts May 2016 – September 2016
Receptionist and Office Administrator Seattle, WA
- Customer relationship management, personalized interaction by phone, email, and in person
- Scheduled customers for appointments with MindBody business management software
Privateer Lynx Educational Foundation September 2014 – December 2014
Deckhand East Coast
- Guided guests on deck tours during day sails and assisted passenger needs during transits
- Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter
Trackers Earth – East Bay June 2014 – August 2014
Lead Instructor Berkeley, CA
- Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
- Storytelling and curriculum creation for archery, zombie camp, and wilderness survival skills
Grays Harbor Historical Seaport March 2014 – May 2014
Steward and Education Coordinator West Coast
- Live aboard educator and tour coordinator for walking tours, sails, and field trips
- Ensured the safety of guests on board, entertained and educated them in maritime history
- Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties
Writerly Projects
Fact-Checking: Virtuoso Life, Best of the Best, Symposium Magazine, and more
– Topics: international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, book reviews, etc
– Content types: catalogs, articles, glossaries, general publications, and advertorials
Destinations & Experiences Directory 2019: Copyedited and Content Management with a B2B focus
Best of the Best 2019: Copyedited Virtuoso Travel’s 706-page publication from start to finish
Best of 2018: Copywriting for Virtuoso Travel’s winning hotels, destinations, and experiences
Good Mourning (2018): content writing for a nonprofit art therapy festival for processing grief
Chamberlain (2017-2018): technical writing for smart home technology
Sugar Plum (2016-2017): writing, editing, proofreading, and designing blog articles, social media content, advertorials, speeches, and emails for beauty, skincare, and wellness
Grays Harbor Historical Seaport (2014): travel writing for traditional tall ship adventures
Trackers Earth (2014): storyteller and educator for a children’s wilderness camp
Fresh Fitness & Dance (2013-2014): fitness writing for social media, emails, and blogs
Rose’s Engineering (2008-2010): technical writing and communications for civil engineering
Education
California State University, Sacramento
Attended: 2009-2010 and 2018
Bachelor of Arts in English: Poetry & Drama
Studied: Jane Austen Senior Seminar and the works of Shakespeare
(Graduated in 2018 under former surname: Schumacher)
Biola University
Attended: 2006-2008
Studied: Creative Writing, Poetry, Short Stories, and Chaucer