Summary
A creative and collaborative writer, editor, fact-checker, marketing assistant, and content/communications manager.
Core Qualifications
- Chicago Manual of Style Proficiency
- Copywriting, Editing, & Proofreading
- Fact-Checking & Research
- Content Management Systems
Tech-Savvy
Microsoft Office Suite, Google Apps Suite, Adobe Creative Suite, MailChimp, FileMaker Pro, Social Media (Facebook, Instagram, Twitter), Website Management (WordPress, Squarespace, Wix), Kentico, Salesforce
Work History
Virtuoso Travel December 2018 – Present
Fact-Checker Seattle, WA
- Fact-checking for Virtuoso Life publications and advertorial content
- Researching online and communicating with local and global contacts to confirm copy
Virtuoso Travel July 2018 – February 2019
Marketing Assistant, Copywriter, & Content Manager Seattle, WA
- Edited copy using style guides which apply the Chicago Manual of Style and Merriam-Webster Dictionary
- Wrote copy for hotels and suppliers to showcase them in the travel directory
- Communicated with international travel partners, reaching out for direct marketing content
- Updated images, text, and index selections on multiple content management platforms (Kentico, FileMaker Pro, etc)
Purdie Rogers November 2017 – April 2018
Customer Experience Specialist Seattle, WA
- Collaborated with the public relations team to write content that improves B2C relationships
- Resolved customers’ technical questions through Salesforce, forums, and social media
Riot of Orange October 2017 – January 2018
Social Media Manager Seattle, WA
- Created, scheduled, and boosted content on social media with Facebook and Twitter
- Communicated with business contacts by email for events, contests, and photo content
Sugar Plum: The Sugaring Experts September 2016 – September 2017
Marketing & Communications Manager Seattle, WA
- Email marketing, copywriting, selecting and designing images, and scheduling newsletters
- Web content management, writing FAQ, profiles, blog articles, and general updates
- Graphic design and digital media marketing, creating ads with Adobe Creative Suite
- Mentored new receptionists in administrative skills, scheduling, and customer service
Sugar Plum: The Sugaring Experts May 2016 – September 2016
Receptionist & Office Administrator Seattle, WA
- Customer relationship management, personalized interaction by phone, email, and in person
- Scheduled customers for appointments with MindBody business management software
Privateer Lynx Educational Foundation September 2014 – December 2014
Deckhand East Coast
- Guided guests on deck tours during day sails and assisted passenger needs during transits
- Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter
Trackers Earth – East Bay June 2014 – August 2014
Lead Instructor Berkeley, CA
- Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
- Storytelling and curriculum creation for archery, zombie camp, and wilderness survival skills
Grays Harbor Historical Seaport March 2014 – May 2014
Steward & Education Coordinator West Coast
- Live aboard educator and tour coordinator for walking tours, sails, and field trips
- Ensured the safety of guests on board, entertained and educated them in maritime history
- Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties
Fresh Fitness & Dance October 2013 – February 2014
Administrative Assistant & Content Manager Seattle, WA
- Digital media design and marketing with Facebook, MailChimp, Wix, and Squarespace
- Communications support through email messages and MindBody software
- Content development, account management, and record keeping with G-Suite
Education
California State University, Sacramento Graduated: Summer 2018
Bachelor of Arts in English: Poetry & Drama