Summary
A wordsmith in lexicography, editing, fact-checking, writing, communications, and research with a talent for project management and a love of language.
Skills
- Lexicography
- Writing
- Editing
- Style Guides
- Fact-checking
- Content management
- Communications
- Research
- Tech-savvy
Work History
American Red Cross March 2022 – Present
Technical Writer/Editor Remote Role
- Advanced to lead editor role in the first few months by demonstrating expertise in editorial review using templates, style guides, glossaries, Chicago Manual of Style, etc.
- Projects completed accurately and within deadline
- Editing, proofreading, and formatting on Microsoft Word and PowerPoint
- Keeping metadata current in the document management system
- Collaboration with partnering organizations to design documentation on how they are meeting applicable regulations and requirements
- Research for writing projects, gathering information on FDA/CFR medical device quality requirements and associated regulatory guidances
Unified Compliance May 2020 – March 2022
Lexicographer, Data Governance Analyst, and Technical Writer Remote Role
- Development of definition standardization for organizational glossaries and dictionaries
- High-volume creation of quality definitions and linguistic relationships
- Data synthesis from hundreds of authority documents and associated terminology to determine what requirements each contained
- Accepted a leadership role for projects and meetings with international clients
- Developed communication methods to keep projects and workflows on track within teams over Monday, Jira, and Slack
- Analysis of data for governance, risk and compliance documentation in finance, cybersecurity, environment, privacy, security, humans resources, health information systems, and more
Experience June 2019 – May 2020
Copywriter and Copyeditor Seattle, WA
- Short-form and long-form writer and editor, creating 1-4 new educational travel programs a week
- Website content writer for Experience America and Groupstr, crafting copy for education, travel, and technology
- Curated emails for entrepreneurs in marketing and outreach to build B2B and B2B relationships
- Brand voice development using audience and competitor research
Virtuoso Travel December 2018 – June 2019
Freelance Fact-Checker Seattle, WA
- Fact checker for 10+ projects across a variety of content from catalogs, glossaries, etc.
- Communication by phone and email to obtain first-person accounts
- Researched topics in international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, and book reviews fact-checking for catalogs, articles, glossaries, interviews, advertorials, and more
Virtuoso Travel July 2018 – February 2019
Copywriter and Content Manager Seattle, WA
- Writer, editor, proofreader, and content manager for two luxury travel directories; the Best of the Best, a 706-page directory, and Destinations & Experiences
- Accurately input thousands of content entries and images into Kentico and FileMaker Pro for both directories
- Aligned content with Chicago manual, in-house style guides, and Merriam-Webster
Purdie Rogers November 2017 – April 2018
Customer Experience Writer Seattle, WA
- Interacted with hundreds of customers on Facebook, Twitter, Salesforce, and online community forums
- Gathered information from customers and developed new methods that improved B2C relationships
Sugar Plum: The Sugaring Experts September 2016 – September 2017
Marketing and Communications Manager Seattle, WA
- Writer and editor of the organization’s first employee manual and training guide
- Website content writer and designer for FAQs, staff profiles, and blog articles
- Managed social media, brand consistency across platforms, and put together the monthly e-newsletter
- Designed digital media for print and digital advertising, events, and web content using Adobe Suite
- Trained new employees in their roles and responsibilities, applying empowerment and mentorship techniques
Sugar Plum: The Sugaring Experts May 2016 – September 2016
Receptionist and Office Administrator Seattle, WA
- Customer relationship management, personalized interaction by phone, email, and in person
- Scheduled customers for appointments with MindBody business management software
Privateer Lynx Educational Foundation September 2014 – December 2014
Deckhand East Coast
- Guided guests on deck tours during day sails and assisted passenger needs during transits
- Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter
Trackers Earth – East Bay June 2014 – August 2014
Lead Instructor Berkeley, CA
- Outdoor Educator for children ages 6-14 years old, leading overnight and day camps
- Storytelling and curriculum creation for archery, zombie camp, and wilderness survival skills
Grays Harbor Historical Seaport March 2014 – May 2014
Steward and Education Coordinator West Coast
- Live aboard educator and tour coordinator for walking tours, sails, and field trips
- Ensured the safety of guests on board, entertained and educated them in maritime history
- Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties
Writerly Projects
Fact-Checking: Virtuoso Life, Best of the Best, Symposium Magazine, and more
– Topics: international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, book reviews, etc
– Content types: catalogs, articles, glossaries, general publications, and advertorials
Destinations & Experiences Directory 2019: Copyedited and Content Management with a B2B focus
Best of the Best 2019: Copyedited Virtuoso Travel’s 706-page publication from start to finish
Best of 2018: Copywriting for Virtuoso Travel’s winning hotels, destinations, and experiences
Good Mourning (2018): content writing for a nonprofit art therapy festival for processing grief
Chamberlain (2017-2018): technical writing for smart home technology
Sugar Plum (2016-2017): writing, editing, proofreading, and designing blog articles, social media content, advertorials, speeches, and emails for beauty, skincare, and wellness
Grays Harbor Historical Seaport (2014): travel writing for traditional tall ship adventures
Trackers Earth (2014): storyteller and educator for a children’s wilderness camp
Fresh Fitness & Dance (2013-2014): fitness writing for social media, emails, and blogs
Rose’s Engineering (2008-2010): technical writing and communications for civil engineering
Education
California State University, Sacramento
Graduated with a Bachelor of Arts in 2018
Bachelor of Arts in English: Poetry & Drama
Studied: Jane Austen Senior Seminar and the works of Shakespeare
(Graduated in 2018 under former surname: Schumacher)
Biola University
Attended: 2006-2008
Studied: Creative Writing, Poetry, Short Stories, and Chaucer