Summary

A wordsmith in lexicography, editing, fact-checking, writing, communications, and research with a talent for project management and a love of language.

See my LinkedIn here.

Skills
  • Lexicography
  • Writing
  • Editing
  • Style Guides
  • Fact-Checking
  • Content Management
  • Communications
  • Research
  • Tech-Savvy
  • Project Management

Work History

American Red Cross        March 2022 – Present

Technical Writer and Editor       Remote Role

Rewriting, editing, proofreading, and formatting procedural and training documents using the Chicago Manual of Style and following the FDA and ISO requirements.

  • Accurate, complete, and timely delivery of training and procedural documents 
  • Metadata entry and review using the internal document management system
  • Collaboration with and support of other editors, across teams, and with stakeholders using Microsoft Office and Jira

Unified Compliance        May 2020 – March 2022

Lexicographer, Text Data Analyst, and Technical Writer        Remote Role

Lexicography and text data analysis of regulatory documents for companies worldwide to ensure they meet governance, risk, and compliance requirements.

  • Research, creation, and standardization of definitions for technical terms
  • Project management and communication over Jira, Monday, and Slack

Experience America        June 2019 – May 2020

Copywriter and Copy Editor        Seattle, WA

Creating new content for websites, social media, press releases, and more for the constant innovation of business ideas from travel to education to technology.

  • Wrote, edited, and researched multiple educational travel programs a week
  • Marketing and outreach email curation for B2B and B2C relationships

Virtuoso Travel        December 2018 – June 2019

Freelance Fact Checker        Seattle, WA

Fact checker for 10+ projects across a variety of content from catalogs, glossaries, etc.

  • Communications by phone and email to obtain first-person accounts
  • Researched topics in international travel, hotels, culinary experiences, tours, spas, fitness activities, personal interviews, and book reviews

Virtuoso Travel        July 2018 – February 2019

Copywriter and Content Manager        Seattle, WA

Writer, editor, proofreader, and content manager for Virtuoso’s two luxury travel directories: the Best of the Best, a 706-page directory, and Destinations & Experiences.

  • Accurately input thousands of content entries and images into Kentico and FileMaker Pro for both directories
  • Aligned content with Chicago manual, in-house style guides, and Merriam-Webster

Purdie Rogers        November 2017 – April 2018

Customer Experience Writer        Seattle, WA

In addition to my assigned duties, I tracked customer issues and shared my findings, making it possible for the company to improve their product installation and maintenance instructions.

  • Provided technical support to customers on multiple platforms, including Facebook, Twitter, Salesforce, and online forums
  • Improved customer relationships by gathering valuable feedback and developing innovative solutions

Sugar Plum: The Sugaring Experts        September 2016 – September 2017

Marketing and Communications Manager        Seattle, WA

I created the organization’s first employee instructional manual and training guide, boosting employee retention from months to years. 

  • Website content writer and designer for FAQs, staff profiles, and blog articles 
  • Managed social media, brand consistency, and the monthly e-newsletter 
  • Designed digital media for advertising, events, and web content using Adobe Suite

Sugar Plum: The Sugaring Experts        May 2016 – September 2016

Receptionist and Office Administrator        Seattle, WA

  • Customer relationship management, personalized interaction by phone, email, and in person
  • Scheduled customers for appointments with MindBody business management software

Privateer Lynx Educational Foundation        September 2014 – December 2014

Deckhand        East Coast

  • Guided guests on deck tours during day sails and assisted passenger needs during transits
  • Repair and maintenance of the ship daily, as well as during full down-rig in fall/winter

Trackers Earth – East Bay        June 2014 – August 2014

Lead Instructor        Berkeley, CA

Summer wilderness skills instructor for children ages 6-14 for weeklong and day camps using storytelling and adventure to educate.

  • Taught archery, knife safety, and fire building
  • Creative development of curriculum, story, character design, and games for archery, zombie camp, LARPing camp, and wilderness survival skills

Grays Harbor Historical Seaport        March 2014 – May 2014

Steward and Education Coordinator        West Coast

Live-aboard educator and tour coordinator for walking tours, sails, and field trips.

  • Ensured the safety of guests on board, entertained and educated them in maritime history
  • Coordinated the crew’s schedules for tours, daily maintenance, and cleaning duties  

 

Writerly Projects

Fact-Checking: Virtuoso Life, Best of the Best, Symposium Magazine, and more
– Topics: international travel, hotels, culinary experiences, tours, spas and fitness activities, personal interviews, book reviews, etc
– Content types: catalogs, articles, glossaries, general publications, and advertorials

Destinations & Experiences Directory 2019: Copyedited and Content Management with a B2B focus

Best of the Best 2019: Copyedited Virtuoso Travel’s 706-page publication from start to finish

Best of 2018: Copywriting for Virtuoso Travel’s winning hotels, destinations, and experiences

Good Mourning (2018): content writing for a nonprofit art therapy festival for processing grief

Chamberlain (2017-2018): technical writing for smart home technology

Sugar Plum (2016-2017): writing, editing, proofreading, and designing blog articles, social media content, advertorials, speeches, and emails for beauty, skincare, and wellness

Grays Harbor Historical Seaport (2014): travel writing for traditional tall ship adventures

Trackers Earth (2014): storyteller and educator for a children’s wilderness camp

Fresh Fitness & Dance (2013-2014): fitness writing for social media, emails, and blogs

Rose’s Engineering (2008-2010): technical writing and communications for civil engineering

Education

California State University, Sacramento                  
Graduated with a Bachelor of Arts in 2018

Bachelor of Arts in English: Poetry & Drama
Studied: Jane Austen Senior Seminar and the works of Shakespeare
(Graduated in 2018 under former surname: Schumacher)


Biola University                         
Attended: 2006-2008

Studied: Creative Writing, Poetry, Short Stories, and Chaucer